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Business Analyst Associate

New York, United States
Tuesday, February 6, 2018
0 Applications
Job Type:
Full Time

Founded in 1906, AJC seeks to enhance the well-being of the Jewish people and Israel, and to advance human rights and democratic values in the United States and around the world. Among Jewish advocacy organizations, AJC is the leader in the global arena. We are known for our unparalleled access to diplomats, government officials, and faith leaders in more than 100 countries. In addition to our New York headquarters and Office of Government and International Affairs in Washington, D.C., AJC has offices across the United States and around the globe, and maintains partnerships with Jewish communities worldwide concerns of Jewish communities around the globe.


The Business Analyst Associate will report to the Director of Strategic Business Systems and work closely to provide timely, accurate and high-quality analytics, reports and constituent insights to externally-facing AJC staff at AJC’s NY Headquarters and regional offices nationwide and worldwide. 

While located in the IT Department, this is not a classic IT role.  It will be attractive to individuals who, while being familiar with and comfortable with IT, are career-focused on analytics and client insights, with a passion for not-for-profit work and the issues central to AJC’s mission.

The Business Analyst Associate does all of this while adhering to AJC’s core values: Respect, Teamwork, Integrity, Excellence, and Accountability.

Major Functions:

  • Run reports and conduct analyses, along with other team members including marketing, development and regional staff, of constituent data in Raisers Edge in support of AJC strategic initiatives;
  • Manage subscriber lists, create email messages to constituents and donors, automate workflows;
  • Build, manage, and quality-assure queries for email marketing campaigns via IBM Watson Campaign Automation/SilverPop and Email Playground;
  • Build, update, and manage contact, advocacy, donation, and event registration forms on AJC’s two engagement platforms, Springboard and Eventbrite
  • Assist regional staff on website updates;
  • Become subject matter expert for Eventbrite, SilverPop and Email Playground, Springboard and Salesforce.  Train end-users and suggest improvements; work with marketing and IT teams and with vendors to develop and implement improved processes and technologies;
  • As needed, assist regional staff in the creation of Eventbrite forms;
  • Support other departmental initiatives as needed, and as time allows.  
  • In consultation with Marketing, ensure that externally facing materials adhere to AJC brand guidelines.

Personal Qualifications and Core Competencies:

  • College degree;
  • Demonstrated desire for career in not-for-profit sector;
  • Previous not-for-profit professional experience; this can include internships and fellowships, but must be more than volunteer work;
  • Previous experience working with databases and email marketing systems;
  • Passion for issues central to our mission of global advocacy;
  • Previous experience with, and familiarity with, Raiser’s Edge, Salesforce, Eventbrite and/or SilverPop a plus;
  • Previous experience working in a service/support role a plus;
  • Basic knowledge of HTML and CSS a plus;
  • Knowledge of/experience with email marketing using systems such as Bronto, Constant Contact, and Mailchimp a plus.
AJC is an Equal Opportunity Employer

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